Time to meet the changing face of customer service, experience and expectations head on
4 minute read
The car retailing model has developed what could be seen as an unhealthy obsession with linking increased sales to low prices.
Insights
Keep up to date with the latest economic and industry news.
The LCV Market: The growth opportunity continues
5 minute read
Dealers looking for a sales growth opportunity have only to look at the small and medium sized business (SME) sector and LCVs.
Online Financial Promotion – Time for Dealers to review their approach
4 minute read
Finance has been instrumental in helping dealers to retail cars over recent years, but dealers need to ensure they are not placing themselves at risk by breaching financial promotion regulatory requirements.
Finance Fraud is an increasing Issue
4 minute read
Across financial services fraud is a growing issue and motor finance has seen a notable increase in recent years with criminals making fraudulent car finance applications using fake documents and identities to acquire and steal vehicles.
A Guide to the London ULEZ
4 minute read
It’s a move that may help stimulate sales of newer vehicles unaffected by the ULEZ charge, whilst at the same time creating additional downward pressure on used vehicles values, notably older diesel cars.
Economic & Market Overview
4 minute read
The macro-economic challenges in the UK continue to feed the news headlines on a daily basis and the automotive sector has certainly not been immune.
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