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Business customer forbearance questionnaire

If you're facing financial hardship, we're here to help.

Please enter the relevant details below. Once you have submitted your request, our dedicated team will review your request and contact you with a response within 3 – 5 business days.

Please answer all questions below and then press 'SUBMIT' at the bottom of the page.

Please note: by submitting this form, you acknowledge that to enable us to progress your request for tailored support, we may need to speak to you to gather further information and we’ll make a record in our internal systems of any information which you provide, within this form or otherwise.

Frequently asked questions

We’ll not charge any fees for providing financial relief. The interest rate we charge will not change, however, it’s important to understand that certain arrangements will result in the total interest you pay increasing because it’s taking longer to make the repayments under the loan. We’ll go through this in more detail when we call and discuss the options available to assist you.

If you have a payment due within the next few days and are concerned please contact us on the details at the top of the page.

A number of tailored support options are available based on your individual circumstances.

We can also provide additional support if you are impacted by any impairment, disability or health condition.

Please contact us on the details at the top of the page so that we can discuss the options available to you.

Creating good customer outcomes

Find out more about our commitment to delivering good outcomes for our customers and to lending responsibly.

Customer security check

Carry out a security check quickly and securely by completing our online form.

Need to make a complaint?

We recognise that, despite the best intentions, things can go wrong. If this is the case, please let us know.

Supporting our dealers and brokers

As well as working to make vehicle financing a pleasure for customers, we work continuously to help our dealer and broker partners. From training to technology, from accessible underwriting experts to locally based field support expertise, Team Mann Island is committed to helping its partners to deliver good customer outcomes.

“We have been a supporting dealer of Mann Island finance for a number of years, during this time we have found them to be supportive, professional and friendly to deal with. In the instances we have need further assistance they have been a passionate and supportive company, They are our number one ‘go to’ finance Company, top marks!”

Tony Fisher – Fishers Of Wigston

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